Terms of Use of the «Zakup Ai» Application

Effective date: 16 July 2026.

These Terms of Use (hereinafter — the "Terms") constitute a public offer of Sole Proprietor «ТҰРАРБЕКҰЛЫ» (Тұрарбекұлы Уәлихан, IIN 930515300132), Republic of Kazakhstan, Astana (hereinafter — the "Operator"), and govern the use of the mobile application «Zakup Ai» (hereinafter — the "Application").

By installing, launching or using the Application, you (hereinafter — the "User") confirm that you have fully read, understood and accepted the terms of these Terms. If you do not agree — do not use the Application.

1. Status of the Application and absence of affiliation

1.1. The Application is an independent supplementary tool that provides convenient access to the public procurement portal of the Republic of Kazakhstan (goszakup.gov.kz) from a mobile device, as well as supplementary features.

1.2. The Application and the Operator are not affiliated with the goszakup.gov.kz portal, the Ministry of Finance of the Republic of Kazakhstan, JSC "Center for Electronic Finance and Information Technology Development" and other government bodies and organizations, are not their representatives and do not act on their behalf. All trademarks belong to their respective rights holders.

1.3. The Application does not replace the official portal and does not guarantee identity of its functionality. The official source of information about procurement remains the portal itself.

2. Subject of the Terms

2.1. The Operator grants the User a non-exclusive, non-transferable, revocable license to use the Application on compatible Apple devices for the User's personal/commercial use within the framework of the Application's functionality.

2.2. The functionality includes, in particular: access to the portal in an embedded browser, EDS login, electronic signing, price offer encryption, uploading of signed documents, as well as supplementary features (tender feed, AI analysis of the technical specification, AI chat, notifications).

3. EDS key and credentials

3.1. For the login and signing features, the User independently adds their EDS key (.p12) and password. The key is stored locally on the device under the protection of Face ID / Touch ID, and signing is performed on the device (see the Privacy Policy).

3.2. The User bears full responsibility for the legality of possession of the EDS key, the safekeeping of the key, password and device, as well as for all actions performed using their EDS.

3.3. The electronic digital signature generated by the User through the Application has the same legal force as a signature generated by other means and gives rise to the corresponding legal consequences for the User.

4. Limitation of liability (important)

4.1. The Application is a tool. All legally significant actions — login, signing, indication of the price, attachment of documents, submission of an application and any other interaction with the portal — are performed by the User independently, of their own will and at their own responsibility.

4.2. The User is obliged to independently verify the correctness of all data (including the amount of the price offer, the composition and content of documents, compliance with the requirements of the documentation, deadlines) before signing and submitting them. By confirming an operation, the User accepts its consequences.

4.3. The Operator does not guarantee the result of participation in public procurement, victory in a procurement, acceptance or admission of an application, as well as the uninterrupted and error-free operation of the public procurement portal, communication networks and third-party services.

4.4. To the maximum extent permitted by law, the Operator is not liable for: lost profit and indirect damages; errors made by the User when entering data; missed deadlines; rejection, withdrawal or non-admission of an application; an incorrect price; technical failures, unavailability or changes of the public procurement portal; the actions/omissions of third parties (the portal, the EDS operator, banks, communication providers, the application store); loss of access to the EDS key through the User's fault.

4.5. The Application is provided on an "as is" and "as available" basis. The aggregate liability of the Operator, if established, is limited to the amount actually paid by the User for paid features for the last billing period (if any), within the limits permitted by applicable law. This clause does not limit liability that cannot be limited by law.

5. AI features

5.1. The responses of the AI features (technical assignment analysis, chat) are generated automatically with the involvement of a third-party AI service provider, are of a reference nature, do not constitute legal, financial or other professional advice and may contain inaccuracies.

5.2. The User must not rely on AI responses when making decisions without independent verification. The User bears responsibility for decisions made on the basis of the AI features.

6. Subscription and payment

6.1. Certain features of the Application may be provided on the terms of a paid subscription. If paid features are available, their current cost and period are displayed in the Application and in the App Store.

6.2. Payment and renewal are carried out through Apple In-App Purchase. An auto-renewable subscription renews automatically unless cancelled at least 24 hours before the end of the current period. Management and cancellation of the subscription are done in the settings of your Apple ID (App Store).

6.3. Refunds are governed by Apple's rules and applicable law; the Operator does not accept payments directly and does not process refunds for In-App Purchase.

6.4. The Operator has the right to change the composition of features and the cost for future periods with notice through the Application and/or the App Store.

7. Acceptable use

The User undertakes not to: (a) use the Application for unlawful purposes; (b) gain access to the data of third parties without legal grounds; (c) interfere with the operation of the Application, portals and servers, or circumvent protection; (d) decompile/modify the Application beyond the limits permitted by law; (e) use another person's EDS key without lawful authority.

8. Intellectual property

8.1. The Application, its code, interface, texts and design belong to the Operator and are protected by law. The Terms do not transfer any rights to the User other than the license expressly granted.

8.2. The name «Zakup Ai» and the design belong to the Operator. Any references to public procurement and the public procurement portal are used solely to describe the subject of interaction (the public procurement portal) without any claim to affiliation.

9. Termination

9.1. The User has the right to cease use at any time by deleting the Application and the EDS key.

9.2. The Operator has the right to suspend or terminate access in the event of a breach of the Terms, requirements of law or cessation of the provision of the service.

10. Amendment of the Terms

The Operator has the right to amend the Terms. The current version is published at https://goszakup-consult.kz/terms. Continued use of the Application after amendments means their acceptance.

11. Applicable law and dispute resolution

11.1. The law of the Republic of Kazakhstan applies to the Terms.

11.2. Disputes are resolved through negotiations; if agreement is not reached — in the court at the location of the Operator, unless otherwise provided by the mandatory rules of law (including on the protection of consumer rights).

12. Operator's details

Sole Proprietor «ТҰРАРБЕКҰЛЫ» (Тұрарбекұлы Уәлихан)

IIN: 930515300132

Address: Republic of Kazakhstan, Astana

Email: goszakup.consult@gmail.com